Center for Hospitality Research

Hospitality Leadership Through Learning
Center for Hospitality Research

Hotel Safety and Security

Recent attacks on international hotels have again turned the industry’s focus on security issues. The Center for Hospitality Research and Cornell Hospitality Quarterly have published several reports that address hotel managers’ security concerns. For managers’ convenience, we’ve created this web page for these reports. Through the courtesy of the center’s corporate partners, these reports are available at no charge.

Center for Hospitality Research Reports are as follows:

Safety and Security in U.S. Hotels, by Cathy A. Enz Ph.D.

Hotel Network Security: A Study of Computer Networks in U.S. Hotels, by Josh Ogle, Erica L. Wagner Ph.D., and Mark P. Talbert;

Changes in U.S. Hotel Safety and Security Staffing and Procedures during 2001 and 2002, by Cathy A. Enz Ph.D.;

Emergency Preparedness Essentials, by Robert J. Kwortnik Ph.D.; and

The Safety and Security of U.S. Hotels: A Post-September 11 Report, by Cathy A. Enz Ph.D. and Masako S. Taylor Ph.D.


Cornell Hospitality Quarterly articles are as follows:

Safeguarding Your Customers: The Guest’s View of Hotel Security, by Julie Feickert, Rohit Verma Ph.D., Gerhard Plaschka Ph.D., and Chekitan S. Dev Ph.D.;

Designing and Maintaining Your Hotel for Fire Safety, by Robert E. Clinton; and

Training Your Employees for Fire Safety, by Raymond E. Ellis.