Nestlé Library
Hotel Ratings
Most of the article links appearing on the Hospitality Rankings web site are restricted to the Cornell community. See Using Library Resources Off-Campus for more information.
"The Best in Business Travel". Schoenfeld, B.; Entrepreneur. Vol. 39, Iss. 5. May, 2011. p. 46.
The article presents reviews of hotels in three price ranges including Hotel 43, Hotel Palomar, and the Peninsula hotel chain, as well as reviews of several establishments and products that are recommended for business travelers including the Best Buy retail chain, the Holiday Inn Hotel chain, and the airline United Airlines, along with commentary on business travel from chief executive Karl Maier of Market Force Information.
"Smith's Top Ten". Anonymous; Hotel & Accommodation Management. Vol. 15, Iss. 2. Apr, 2011. p. 10.
The article offers the top ten trends in the global hotel industry in 2011. Hotel trends include the ability to offer spiritual and psycho-therapeutic practice, the use of iPod docking stations instead of alarm clocks, and the availability of a butler service. The author also discusses the advantages of having private plunge pools in hotels.
"2011 U.S. Hotel Chain Survey". Baker, M.; Business Travel News. Vol. 28, Iss. 2. Feb 28, 2011. p. 18.
JW Marriott ranks at the upper end in pricing among the survey's upper upscale properties-Marriott positions it as an entry-level luxury brand-and the brand earned the top scores in the facilities and service categories. Buyers rated as the tier's best its in-room amenities, an area in which the brand recently has invested, including an overhaul of the brand's bathroom accoutrements, JW Marriott global brand manager Mitzi Gaskins said.
"Upper Upscale". Anonymous; Business Travel News. Vol. 28, Iss. 2. Feb 28, 2011. p. 20.
The article provides information about the upper upscale tier hotels in the publication's 2011 U.S. Hotel Chain Survey. JW Marriott made a return to the top upper upscale position it held from 2007 through 2009, followed by IHG's flagship brand and Marriott's Renaissance brand. Starwood Hotels and Resorts Worldwide's Le Meridien went down to the fifth rank despite improvements in its overall scores. According to JW Marriott global brand manager Mitzi Gaskins, the hotel decided to invest in employee training as service sets it apart from other hotels.
"Are Customer Reviews for Hotels More Important than a Star Rating?". Anonymous; Marketing (00253650). Feb 2, 2011. p. 24.
In this article four executives discuss aspects on the plan of the government to back customer reviews for hotels in Great Britain in 2011. Andrew McGuinness and Chris Macdonald claim that they are not in favor of the star-rating scheme from customers because of the biases it generate. Christian Cull is in favor of the star-rating scheme because it helps customers make an initial distinction between hotels and they offer a reassurance of consistency within each rating itself.
"Chapter 18: Award-Winning Ski Resorts". Anonymous; Travel & Tourism Market Research Handbook. Jan, 2011. p. 150.
The article lists the top ski hotels and resorts in the U.S based on the 2010 reader's survey of the periodical "Condé Nast Traveler" and the 2010-2011 Resort Rankings in the U.S. by the "Ski" magazine which includes Snowmass, Colorado ski resort, Stowe Mountain Lodge in Stowe, Vermont, and Sun Valley, Idaho ski resort.
"Chapter 19: Award-Winning Spas". Anonymous; Travel & Tourism Market Research Handbook. Jan, 2011. p. 153.
The article lists various award-winning spas in the U.S. ranked by "Condé Nast Traveler" in its 20th annual survey including the Old Edwards Inn & Spa in Highlands, North Carolina, Spa Gaucin in St. Regis Monarch Beach in Dana Point, California, and the Inn at Palmetto Bluff in Bluffton, South Carolina.
"Best of Travel: Readers' Choice". Anonymous; Latin Trade (English). Vol. 19, Iss. 1. Jan, 2011. p. 34.
The article presents lists of the best travel amenities in Latin America according to "Latin Trade" readers including the top hotels in São Paulo, Brazil, top restaurants in Mexico City, Mexico, and the top hotels in Santiago, Chile.
"The Top 10 Franchises". DALEY, J.; Entrepreneur. Vol. 39, Iss. 1. Jan., 2011. p. 80.
The article presents information on the journal's choice of the top ten U.S. franchises as of January 1, 2011. The number one franchise, Hampton Hotels, is praised for its focus on customers, as illustrated by its customer satisfaction guarantee and amenities such as waffle irons. The ampm convenience store franchise, owned by petroleum industry firm BP, was picked for second place, and fast food chain McDonald's was third.