Nestlé Library

Club Operations and Financial Data Report. Club Managers Association of America. 2007. (Reference TX911.3.M27 R476)
Provides operational data which includes income and expense figures by department and club type, initiation fees and dues, labor costs, rounds of golf, and cost-per-hole maintenance expenses.

2007 Economic Income Report. Club Managers Association of America.
Provides various statistics and demographics for the club industry.

Contemporary Club Management. Perdue, J. (ed.) Club Managers Association of America. 2007 (TX911.3.M27 C64 2007)
Comprehensive textbook that includes chapters about strategic planning; marketing; human resources and training; quality service; F&B; entertainment; financial management; technology; and maintenance.

Mintel Marketing Intelligence
Contains U.S. and international reports such as Health and Fitness Clubs - US - May 2006; Golf Tourism - International - April 2006; and Nightclubs - US - August 2002.

Leisure Facilities Industry Profile: Global. Datamonitor. Annual.
Industry profile is defined as fitness centers, golf courses, and theme park services segments. Includes market value, market volume, market segmentation, competitive landscape, leading companies, and forecasts.

Mintel Marketing Intelligence
Contains U.S. and international reports such as Health and Fitness Clubs - US - May 2006; Golf Tourism - International - April 2006; and Nightclubs - US - August 2002.

Hospitality Links
See the Golf Industry category for a list of golf management companies.

Club Operations and Financial Data Report. Club Managers Association of America. 2007. (Reference TX911.3.M27 R476)
Provides operational data which includes income and expense figures by department and club type, initiation fees and dues, labor costs, rounds of golf, and cost-per-hole maintenance expenses.

2007 Economic Income Report. Club Managers Association of America.
Provides various statistics and demographics for the club industry.

Clubs in Town & Country. PKF Worldwide. 2003. (Reference GV975 .C597)
Statistical review incorporating operating and financial data on private clubs.

Hospitality & Tourism Complete (full-text)  Full text database providing access to scholarly research and industry news relating to all areas of hospitality and tourism.

Business Source Premier (full-text)  Provides full-text both trade journal and scholarly journal articles. Includes Harvard Business Review and other major business journals. Includes company reports and SWOT analyses.

ProQuest Direct (ABI/Inform) (full-text)  An extensive international business and management database, containing bibliographic citations, abstracts, and full-text from trade and scholarly articles. Includes the Cornell Hotel and Restaurant Administration Quarterly and other major business journals.

Factiva (full-text)  Provides access to domestic and international global news, business, and financial sources, including local newspapers, same-day newswires, company reports, and media programs.

The following is a non-ranked, alphabetical, list of resources providing background information on the various aspects of the club industry.

Club Bylaws. Club Managers Association of America. 1996. (Reference HS2723 .C58x)
Includes three complete sets of bylaws from renowned country, city/country, and city/athletic clubs, as well as two complete sets of club rules from renowned city/country, and city/athletic clubs.

Club Compensation and Benefits Report. National Club Association. 2000. (Reference HS2509 .C58)
Data covering a variety of club operations and trends, including initiation fees and dues, food and beverage sales, average salaries and compensation, types of benefits offered, staffing trends, and more.

Club Director Reference Series. National Club Association. 1993-2000. (Reference HS2723 .C59, Stacks)
Collection of guides covering workers compensation, job descriptions, membership, budgeting, and taxes.

Club Membership Surveys. Club Managers Association of America. 1999. (Reference HS2519 .C59)
Includes sample questionnaires and surveys ranging from city and country to yacht and athletic clubs.

Club Operations Manual. Club Managers Association of America. 1996 (Reference TX911.3 M27 C586x)
Contains material on maintaining proper operations within a club. Includes new manager checklists; organizational charts; committee descriptions; model safety and health programs; financial policies; food and beverage procedures; sample employee handbook; human resources information; accounting information; sample club forms and letters; sample bylaws; strategic planning worksheet; service training manual; new wait staff training guide; the certified club server program; and more.

Club Server Training Manual. Club Managers Association of America. 1999. (TX925 .C55)
The Club Server Training Manual will help unlock the "secrets" of extraordinary service. Provides information on developing a training program that emphasizes service philosophy and serving techniques. All materials were provided by club managers or professionals in the club field.

Compensation and Benefits Survey Report. Club Managers Association of America. 2005. (Reference HS2501 .C66)
Reports on average salaries of club managers, salaries by job title, health expenses, retirement plan profiles, and more.

Crisis Management Handbook for Clubs. Club Managers Association of America. 1998. (Reference TX911.3 .M27 C752)
A guide to planning for and procedures to be followed in the event of crisis situations. Includes sample forms.

Disaster Planning. National Club Association. 1996. (Reference TX911.3.S4 D57)
Designed to assist club officials in assessing their club’s level of disaster preparedness and in developing a comprehensive disaster plan.

Golf Manager's Handbook. National Golf Foundation, 2002. (Reference GV975.N38 G6x)
Collection of materials covering the various components of golf course management, including facilities, profit centers, and employees.

Health Club Trend Report: 1987-2004. American Sports Data, Inc. 2004. (Reference GV429 .H43)
Tracks and analyzes health club membership by demographics, frequency of attendance, activity participation, competitive facility patronage (YMCAs, corporate facilities, universities, military, in-home exercise, etc.) and membership fees.

Health Fitness Management: A Comprehensive Resource for Managing and Operating Programs and Facilities. Human Kinetics. 1998. (Reference GV428.5 .H43x)
Offers owners and managers, as well as students preparing to enter the industry, in-depth and insightful information on running a health fitness facility.

Job Descriptions for the Private Club Industry. Club Managers Association of America. 1998. (Reference TX911.3.J65 J63x 1998)
Written by club managers for club managers, this Handbook offers detailed job descriptions by department. Includes sample organizational charts.

NGCOA-NCA Compensation and Benefits Report. National Golf Course Owners Association. 2003. (Reference HS2501 .N43)
Contains compensation data in the golf course and club industry, allowing easy comparisons of compensation levels and benefit polices.

Operating & Financial Performance Profiles of 18-Hole Golf Facilities in the U.S. National Golf Foundation. 2001.
The primary objective of these reports is to enhance the understanding of golf course operations by providing comparison of golf facility financial and operational benchmarks.

• Daily Fee Facilities (GV975 .N38 O64)
• Municipal Facilities (GV975 .N38 O65)
• Private Facilities (GV975 .N38 O66)
• Resort Facilities (GV975 .N38x 1999)
  

OSHA Compliance Manual for Private Clubs. National Club Association. 1996. (Reference HS2581.N36 O84x)
Developed to help clubs understand and meet the legal requirements imposed by the Occupational Safety and Health Act of 1970.

Report on the ... Operations and Financial Data Survey. Club Managers Association of America, 1998-2000. (Reference TX911.3.M27 R476)
This study includes club income and expenditure figures as well as information on membership policies, club privileges, and membership categories. Information on dues, initiation fees, and capital funds was also collected.

Uniform System of Financial Reporting for Clubs. Club Managers Association of America. 2003.

U.S. Golf Travel Market. National Golf Foundation. 2002. (Reference GV962 .U14)
Detailed data on golf travel, including household income, rounds played, and average travel spending.