Nestlé Library
Rates, Billing, and Shipping
Rates
Hostline provides a free estimate of the amount of time our information search will require and what information we expect to find. Once you have received the free estimate and given the approval to go ahead with the research, we complete the search and send you a list of relevant articles, graduate theses, and/or book citations. You may then choose to order article/book chapter/thesis duplication from our service.
Rate Schedule (in U.S. Dollars)
Information search:
$135.00 per hour (includes delivery of citations; 10 percent discount for Cornell Hotel School Alumni)
Article Duplication:
$15.00 per article/chapter (copyright permitting)
$45.00 per graduate monograph/thesis
Delivery Cost:
Faxing: $1.00 per page for U.S.A., $1.50 per page for international
U.S. mail: $5.00 (Domestic); $10.00 (International)
Overnight by Airborne Express: $13.50 (Letter) $20.00 (Package)
We can also deliver by Federal Express at no charge if you provide your Federal Express account number.
Billing
We accept payments via:
Visa
Discover
Master Card
American Express
Credit card numbers may be sent to us by regular mail, fax, or telephone.
We will ask for a credit card number in advance. After the service is completed and you have received any requested materials, we will send you an invoice describing the exact charges.
Shipping
Hostline can provide documents via fax, express mail, U.S. P.S. or sometimes e-mail. We have standard fees for document delivery. If you provide your Federal Express account number, we can deliver at no charge.
Expected time until delivery:
Fax: Next Business Day
Airborne Express (domestic): 1-2 days
Airborne Express (international): 3-10 days
U.S. Mail (domestic): 5 days (excluding Sunday)
U.S. Mail (international): 10-14 days