Faculty & Research

Hospitality Leadership Through Learning

Research Projects

A Manager's Handbook About Behavioral Integrity (Tony Simons)
Applying a Practical Model for Managing Trust Relationships (Tony Simons)
A Training Program on Controlling Food Costs for Food Service Managers (Bruce Tracey)
Brand Awareness and Brand Differentiation in the Cruise Industry (Robert Kwortnik)
Compensation Report (Mike Sturman)
Increasing Restaurant Revenue by Pooling Reservations (Gary Thompson)
Innovation Practices Study (Cathy Enz, Sherri Kimes, Judy Siguaw, Rohit Verma, Kate Walsh)
Listening Report (Judi Brownell)
Mega Tips Survey Study (Mike Lynn)
Natural Hedging in the Hospitality Industry: A Study of Foreign Exchange Risk and ADR Management (Charles Chang)
Optimal Package Design (Chris Anderson)
Reward Programs and Brand Loyalty (Mike McCall)
Selection Devices Effect on Turnover (Mike Sturman, David Sherwyn)
Sexual Harassment: The Affirmative Defense (David Sherwyn)
Technology-Based Service Innovations in Hospitality Industry: A Customer-Based Assessment (Rohit Verma)
The Role of Managerial Support for Enhancing the Transfer of Training (Bruce Tracey)
The Value of Branding for Experiential Products: Brand Equity in the Leisure Cruise Industry (Robert Kwortnik)
Unionization v. Service Levels (Mike Sturman, David Sherwyn)
What Motivates Change in Affiliation? A Performance-Based Competititive Analysis of Conversions To and From Brands (Linda Canina, Cathy A. Enz, Kate Walsh
Women Travelers – What do they want? (Judi Brownell)