Faculty & Research
Hospitality Leadership Through Learning
Tools
The center plans to release a variety of tools for use by the hospitality industry. All of these tools may be used without charge for a 180-day period. We expect to release a new tool approximately every two months, so check back often.
2009 Tools
- Restaurants at the Crossroads: A State By State Summary of Key Wage-and-Hour Provision Affecting the Restaurant Industry
- Developed By: Carolyn Richmond, J.D., David Sherwyn, J.D., and Martha Lomanno
- Revenue Management Forecasting Aggregation Analysis Tool
- Developed By: Gary M. Thompson Ph.D.
- The Wine Cellar Management Tool
- Developed By: Gary M. Thompson Ph.D.
- Measuring the Dining Experience: The Case of Vita Nova
- Developed By: Kesh Prasad and Fred J. DeMicco, Ph.D.
2008 Tools
- Hotel Room Pricing Tool
- Developed By: Chris Anderson Ph.D.
- Building Managers' Skills to Create Listening Environments
- Developed By: Judi Brownell Ph.D.
2007 Tools
- Workforce Staffing Optimizer
- Developed By: Gary M. Thompson Ph.D.
- Developing Hospitality Managers' Intercultural Communication Abilities: The Cocktail Party Simulation
- Developed By: Daphne Jameson Ph.D.
2006 Tools
- A Comprehensive Guide to Merchandising Bed and Breakfast Inns
- Developed By: Bill Carroll Ph.D., Betsy Gomez, Anna Huen, Pamela Lanier, and Iris Lui
- The Tipping Quiz Tool
- Developed By: Michael Lynn Ph.D.
- A Picture Is Worth a Thousand Words: Using Photo-Elicitation to Solicit Hotel Guest Feedback
- Developed By: Stephani K. A. Robson and Madeleine E. Pullman
2005 Tools
- Closing the GAPPP: Increasing Your Internal Influence with Confident Communication
- Developed By: Judi Brownell Ph.D. and Daphne Jameson Ph.D.
- Hospitality Valuation Software
- Developed By: Jan A. DeRoos and Stephen Rushmore
- Restaurant Table-Mix Optimizer
- Developed By: Gary M. Thompson Ph.D.
- Turnover Cost Evaluator [ Web Application ]
- Developed By: J. Bruce Tracey Ph.D. and Timothy R. Hinkin Ph.D.
2003 Tools
- Mega Tips: Scientifically Tested Techniques to Increase Your Tips
- Developed By: Michael Lynn Ph.D.
- Emergency Preparedness Essentials
- Developed By: Robert J. Kwortnik Ph.D.