Faculty & Research
Hospitality Leadership Through Learning
Hospitality Roundtable Proceedings
Industry roundtables bring together top industry practitioners and Cornell faculty members to examine industry issues and trends through lens of research findings. Attendance at the center’s roundtables is open only to center partners and invited participants. This series of Cornell Hospitality Roundtable Proceedings offers a comprehensive report on each roundtable’s deliberations. These proceedings may be downloaded by any registered user of this Cornell Center for Hospitality Research site. To learn more about the center's roundtables, please click here.
2008 Roundtable Proceedings
- Key Elements in Service Innovation: Insights for the Hospitality Industry
- Developed By: Rohit Verma Ph.D., Chris Anderson Ph.D., Michael Dixon, Cathy A. Enz Ph.D., Gary M. Thompson Ph.D., and Liana Victorino Ph.D.