Faculty & Research
Compendium 2009
Vol 9 No 3
Executive Summary: The 2009 Compendium is an anthology of the more than 40 reports, tools, and white papers published by the center in 2007 and 2008. Authors include numerous faculty members of the Cornell School of Hotel Administration, as well as the University of Utah, the National University of Singapore, and Ohio State University. Contributing practitioners include the general manager of the Willard Hotel and the managing director of MindFolio. The compendium contains executive summaries of all reports, conveniently arranged by topic. Categories are communication, finance, human resources, marketing, and operations and management for both hotels and restaurants. All the reports, tools, and white papers described in the compendium, as well as the compendium itself, can be downloaded at no charge by following the simple registration instructions on this web site.
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If this CHR Report made a positive impact on your management approach or business operations, we welcome your commentary. We would like to post your comments on our website. Please submit your comments to js372@sha.cornell.edu and rohit.verma@cornell.edu.
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