Faculty & Research
Hospitality Leadership Through Learning
2007 Reports
- Travel Packaging: An Internet Frontier
- Vol 7 No 17 Bill Carroll Ph.D., Robert J. Kwortnik Ph.D., and Norman L. Rose
- Customer Satisfaction with Seating Policies in Casual-Dining Restaurants
- Vol 7 No 16 Sheryl E. Kimes Ph.D. and Jochen Wirtz
- The Truth About Integrity Tests: The Validity and Utility of Integrity Testing for the Hospitality Industry
- Vol 7 No 15 Michael C. Sturman Ph.D. and David Sherwyn, J.D.
- Why Trust Matters in Top Management Teams: Keeping Conflict Constructive
- Vol 7 No 14 Tony Simons Ph.D. and Randall Peterson Ph.D.
- Segmenting Hotel Customers Based on the Technology Readiness Index
- Vol 7 No 13 Rohit Verma Ph.D., Liana Victorino Ph.D., Kate Karniouchina, and Julie Feickert
- Examining the Effects of Full-Spectrum Lighting in a Restaurant
- Vol 7 No 12 Stephani K. A. Robson and Sheryl E. Kimes Ph.D.
- Short-Term Liquidity Measures for Restaurant Firms: Static Measures Don't Tell the Full Story
- Vol 7 No 11 Linda Canina Ph.D. and Steven A. Carvell Ph.D.
- Data-Driven Ethics: Exploring Customer Privacy in the Information Era
- Vol 7 No 10 Erica L. Wagner Ph.D. and Olga Kupriyanova
- Compendium 2007
- Vol 7 No 9
- The Effects of Organizational Standards and Support Functions on Guest Service and Guest Satisfaction in Restaurants
- Vol 7 No 8 Alex M. Susskind Ph.D., Michele K. Kacmar Ph.D., and Carl P. Borchgrevink Ph.D.
- Restaurant Capacity Effectiveness: Leaving Money on the Tables
- Vol 7 No 7 Gary M. Thompson Ph.D.
- Card-checks and Neutrality Agreements: How Hotel Unions Staged a Comeback in 2006
- Vol 7 No 6 David Sherwyn, J.D. and Zev J. Eigen J.D.
- Enhancing Formal Interpersonal Skills Training through Post-Training Supplements
- Vol 7 No 5 Michael J. Tews Ph.D. and J. Bruce Tracey Ph.D.
- Brand Segmentation in the Hotel and Cruise Industries: Fact or Fiction?
- Vol 7 No 4 Michael Lynn Ph.D.
- The Effects on Perceived Restaurant Expensiveness of Tipping and Its Alternatives
- Vol 7 No 3 Shuo Wang Ph.D. Candidate and Michael Lynn Ph.D.
- Unlocking the Secrets of Customers' Choices
- Vol 7 No 2 Rohit Verma Ph.D.
- The Mixed Motive Instruction in Employment Discrimination Cases: What Employers Need to Know
- Vol 7 No 1 David Sherwyn, J.D., Steven A. Carvell Ph.D., and Joseph Baumgarten J.D.
