Faculty & Research
Developing a Restaurant Revenue-management Strategy
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Vol 40 No 5
By: Sheryl E. Kimes Ph.D., Deborah I Barrash and John E Alexander
Executive Summary: This article discusses the progress of a labor-management partnership formed by 11 major San Francisco hotels with the union that represents the hotels' employees. The hotels in this partnership include some of the major hotel chains in America. The hotels formed the San Francisco Hotels Multiemployer Group in 1994 because they desired an end to confrontational labor relations. The union, Hotel Employers and Restaurant Employees Local 2, was considered by some to be one of the most confrontational in the country.
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- Developing a Restaurant Revenue-management Strategy By: Sheryl E. Kimes Ph.D., Deborah I Barrash and John E Alexander
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