Faculty & Research
Hospitality Leadership Through Learning
2007 Archived Featured Articles
- November Vol 48 No 4
Cuba at the Crossroads: The Role of the United States Hospitality Industry in Cuban Tourism Initiatives- Developed By: Sergei Kruschchev, Tony L. Henthorne and Michael S. LaTour
- August Vol 48 No 3
- The Effect of Meal Pace on Customer Satisfaction
- Developed By: Breffni Noone Ph.D., Sheryl E. Kimes Ph.D., Anna S. Mattila and Jochen Wirtz
- May Vol 48 No 2
- Invoking Social Norms: A Social Psychology Perspective on Improving Hotels Linen-Reuse Programs
- Developed By: Noah J. Goldstein, Vladas Griskevicius and Robert B. Cialdini
- February Vol 48 No 1
- The Combined Effects of the Physical Environment and Employee Behavior on Customer Perception of Restaurant Service Quality
- Developed By: Leonard L. Berry and Eileen A. Wall