Faculty & Research
Hospitality Leadership Through Learning
Featured Articles
To give you a sample of the best of the CQ, we post our featured article from each issue. The articles will download as PDF files. Click the Get Acrobat Reader button to download Acrobat to your computer, if you need it.
In the late 1990s, researchers surveyed the best practices in the hospitality industry. As a reference, those articles are posted here.
Best Practices Survey articles
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2009 Articles
- November Vol 50 No 4
Employment Modes, High Performance Work Practices, and Organizational Performance in the Hospitality Industry- Developed By: Tsai Cheng-hua, Chen Shyh-jer and Fang Shih-chieh
- August Vol 50 No 3
- Rebranding and Rescaling: Effects on Hotel Performance
- Developed By: Bjorn Hanson, Anna S. Mattila, John W. O'Neill and Yong Hee Kim
- May Vol 50 No 2
- The Effects of Leadership Style on Hotel Employees' Commitment to Service Quality
- Developed By: Ronald A. Clark, Michael D. Hartline and Keith C. Jones
- February Vol 50 No 1
- Assessing the Historical Performance of Hospitality Stocks: The Investor’s Perspective
- Developed By: David Weinbaum