Faculty & Research
Rohit Verma
Rohit Verma is an associate professor of service operations management at the Cornell University's School of Hotel Administration. Prior to his current appointment, he was the George Eccles Professor of Management, David Eccles School of Business at the University of Utah. His research interests include product/service design, innovation and process improvement, supplier selection strategies, and operations/marketing interrelated issues. He has published more than 40 articles in prestigious business journals such as California Management Review, Cornell Hotel and restaurant Administration Quarterly, Decision Sciences, Journal of Operations Management, Journal of Product Innovation Management, Journal of Service Research, MIT Sloan Management Review, Production and Operations Management. Summaries of three of his recent research articles appeared in various issues of MIT Sloan Management Review's "Intelligence" sections. His research projects have been sponsored by the United States Forest Service, Marketing Science Institute, Hospitality Sales and Marketing Association International (HSMAI), and corporations such as CSFB, First Chicago, NCR Knowledge Lab, General Growth Properties, Siemens, Mead Johnson, Kimberley Clarks, and Hammerson.
Rohit has received several teaching and research awards including the Skinner Award For Early Career Research Accomplishments from the Production and Operations Management Society; Sprit of Inquiry Award (the highest honor for scholarly activities within DePaul University); Teaching Innovation Award (DePaul University); and Doctoral Student Teaching Award (University of Utah).
He serves as the associate editor of Journal of Operations Management, and Decision Sciences; senior editor of Production and Operations Management; and editorial board member of Journal of Service Research, and Cornell Hotel and Restaurant Administration Quarterly. He also served as guest editor for four issues of Journal of Operations Management on topics related to effective management of service businesses.