Faculty & Research
Hospitality Leadership Through Learning
2010 Industry Perspectives
- The Future of Meetings: The Case for Face-to-Face
- Developed By: Christine Duffy and Mary Beth McEuen
- Making Customer Satisfaction Pay: Connecting Survey Data to Financial Outcomes in the Hotel Industry
- Developed By: Gina Pingitore Ph.D., Dan Seldin Ph.D., and Arianne Walker Ph.D.
- Hospitality Business Models Confront the Future of Meetings
- Developed By: Howard Lock and James Macaulay