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Faculty & Research

Hospitality Leadership Through Learning
Faculty & Research

Industry Perspectives

Industry Perspectives: A White Paper Series from Cornell

The Industry Perspectives: A White Paper Series from Cornell draws on the expertise of hospitality industry leaders for their insights on the issues that matter most to senior executives and hospitality practitioners.

"The current papers from Barbara Talbott, executive VP of marketing, Four Seasons Hotels and Resorts, and Hervé Houdré, general manager, Willard InterContinental Hotel set an excellent example of the level of material we expect to publish from industry experts," commented David Sherwyn, former academic director of the Center for Hospitality Research. "I welcome queries from other industry leaders who would like to participate in this forum."

2008 Papers

North America’s New Town Centers: Time to Take Some Angst Out and Put More Soul In
Developed By: Karl Kalcher, Managing Director and Founding Partner, Mindfolio
Sustainable Hospitality©: Sustainable Development in the Hotel Industry
Developed By: Hervé Houdré, General Manager, Willard InterContinental Hotel

2006 Papers

The Power of Personal Service
Developed By: Barbara Talbott Ph.D., Executive Vice President, Marketing, Four Seasons Hotels and Resorts