Faculty & Research
Cornell Hotel School, JohnsonDiversey Launch Major Research Partnership
FOR IMMEDIATE RELEASE
Joe Strodel, Jr., 607-255-4646, js343@cornell.edu
Ithaca, N.Y., December 6, 2004 -- JohnsonDiversey, Inc. has signed on as a senior partner with the Cornell Hotel School's Center for Hospitality Research in a major commitment to support research that aims to advance operating practices in the hospitality industry.
JohnsonDiversey, a leader provider of cleaning products for the hospitality industry, will underwrite an international research project focusing on the costs and benefits associated with the cleaning of hotel rooms. The study will be led by Cornell Professor Michael Sturman.
"We will examine how individual performance varies and how those variances affect operating outcomes," Sturman said. "Our goal is to show how the cleaning function affects important measures such as total costs, customers satisfaction and profitability."
Johnson Diversey becomes the 11th partner for the Center and its 35th corporate supporter in total. "We are delighted to partner with JohnsonDiversey, an internationally recognized leader in this sector," said Gary Thompson, executive director of the Center. "This alliance is further evidence of the Center's proven ability to build a preeminent research organization with the intellectual and financial resources to serve the needs of the hospitality industry."
"We are delighted to work with Cornell on this research project" said Angel Santos, vice president, marketing, North America. "From full-service and quick-serve restaurants to hotels to contract and in-flight catering, JohnsonDiversey ensures that food safety standards are met. We also enhance restaurant reputations, worker safety and overall operational excellence."
About JohnsonDiversey
JohnsonDiversey, created from the acquisition of Diversey Lever by Johnson Wax Professional, is a global leader of commercial cleaning and hygiene products and solutions to a variety of sectors including hotels. Global sales were $2.9 billion in 2003. More than 13,000 employees work in 60 nations worldwide. A family-owned business, JohnsonDiversey's focus is to simplify the lives of its customers and provide them with the products, solutions, and expertise to make their facilities the safe, healthy and high-performing. For more information, visit us at www.johnsondiversey.com.
About the Center for Hospitality Research
A unit of the Cornell School of Hotel Administration, The Center for Hospitality Research (CHR) sponsors groundbreaking research designed to improve practices in the hospitality industry. Under the lead of CHR's 34 corporate supporters, experienced scholars work closely with business executives to discover new insights into strategic, managerial and operational issues. To learn more about CHR and its projects, visit http://www.hotelschool.cornell.edu/research/chr/.
The Center's supporters are leading organizations in the hospitality industry. Partners & Sponsors - AIG Global Real Estate Investment Corp., Bartech Systems International, Cendant Corporation, Cornell Hotel Society Foundation, Four Seasons Hotels and Resorts, Kohinoor Group, Marsh's Hospitality Practice, Nestlé, Willowbend Golf Management, and Wyndham International; Friends - ARAMARK Corporation, D.K. Shifflet and Associates, Ltd., ehotelier.com, Global Hospitality Resources, Inc., Hsyndicate, Hospitalitynet.org, Hospitality World, Hotel Asia Pacific, Hotel China, Hotel Interactive, Inc., Hotel Resource, International CHRIE, Lodging Magazine, Lodging Hospitality, National Hotel Executive Magazine, Resort+Recreation, RestaurantEdge.com, Shibata Publishing Co., Ltd., Smith Travel Research, The Hospitality Research Group of PKF Consulting, The Lodging Conference, TravelCLICK, UniFocus, and WiredHotelier.com.