Faculty & Research
CHRS 2012 Call for Submissions
Call for Presentations, Panels, Workshops, and Tutorials
Conference Theme
Service Excellence and Performance Growth in the Global Hospitality Industry:
Strategies and Approaches for Navigating Forward
Industry executives and academic scholars are invited to submit proposals for presentations, panels, tutorials, and workshops related to the theme of the conference for the 2nd Cornell Hospitality Research Summit (CHRS), scheduled for October 8-9, 2012, at the School of Hotel Administration on the beautiful Cornell campus in Ithaca, New York.
An essential element of CHRS is to bridge the gap between academic research and practice. Therefore CHRS will feature an equal number of speakers from both industry and academia during each session.
We encourage you to submit a proposal for review by the Selection Committee. Both presentation content and speaking expertise will be considered in selection, with priority given to research based on real-world business topics OR high-quality academic work addressing real business situations for hospitality, travel, tourism and related industries.
While we encourage submissions for all topics related to hospitality and related businesses, the primary focus of the 2012 conference will be on Service Excellence and Performance Growth in the Global Hospitality Industry.
We are especially looking for submissions that explore high-impact and contemporary issues such as evolving customer value, needs and preferences in different parts of the world; rapid changes in technologies and their impact on operators, employees, and customers; changing competitive dynamics and evolving strategic orientations in firms; cost pressures and opportunities for waste reduction in organizations; impact of regulatory changes, sustainability, corporate social responsibility, on performance, growth, and service excellence; uncertainty in capital markets and resulting impact on performance; New trends, tools, techniques, and analytics for demand, pricing, and distribution channel management; social media; mobile innovations, and other rapidly emerging concepts and their impact on hospitality businesses; among others.
SUBMISSION PROCESS
Submission Begins: January 3, 2012
Submission Deadline: Extended Till March 9, 2012
Please provide the following information in a Word document and upload the submission here.
• Contact Information of the speaker
• A one page summary of professional background of the speaker
• Presentation Title
• Presentation Summary (approximately 500 words).
The summary should be written with audience in mind and address questions such as: What will I learn from this session? What new practical knowledge/ideas/information/tool will I gain from attending this session? It is important that the summery describe in as much detail as possible the topic or main theme of the presentation.
• Speaking Experience. Please list relevant public speaking experience.
SELECTION GUIDELINES AND CRITERIA
The review and acceptance process will be highly selective and conducted by a committee of the conference advisory board. The committee will consider both presentation content (e.g. fit of the topic with the conference theme; importance and relevance of topic for hospitality and related services; high quality academic work geared towards real situations; rigorous and unbiased assessment of applications, case studies, and business practices) and presentation expertise of the speaker.
The presenter will get a complimentary registration to the conference (a $695 value) which includes admission to all sessions, attendance at all events, including all meals (2 breakfasts, 4 breaks, 2 lunches, 2 receptions, and 2 gala dinners). Fee also includes program materials and conference gift. A special tag will identify speakers during the conference.
PRESENTATION REQUIREMENTS
Conference sessions are planned for 1.5 hour intervals with two or three speakers / session. Each talk will be scheduled for 25 - 30 minutes followed by 10 - 15 minutes for the question and answer session. It is expected that the final presentation slides will be submitted at-least 3 weeks before the actual conference (September 17, 2012).
For additional information, please contact the conference chair Rohit Verma (rohit.verma@cornell.edu)