| June 25 - 27, 2009 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Accounting and Financial Management for Nonfinancial Managers* | June 25 - 27 |  | Peter Rainsford | US$1895 |
| Customer Relationship Management and Frequency Marketing* | June 25 - 27 |  | Stowe Shoemaker | US$1895 |
| Foodservice Management | June 25 - 27 | | Alex Susskind | US$1895 |
| Hotel Operations Computer Simulation (HOTS) | June 25 - 27 | | Timothy Hinkin | US$1895 |
| Operations Management for the Hospitality Industry* | June 25 - 27 | | Gary M. Thompson | US$1895 |
| Project Management for the Hospitality Industry | June 25 - 27 | | Rohit Verma | US$1895 |
| Strategic Hospitality Management | June 25 - 27 | | Arturs Kalnins | US$1895 |
| Thinking Like a Financial Manager | June 25 - 27 | | Scott Gibson | US$1895 |
| June 29 - July 1, 2009 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Advanced Decision Making in the Hospitality Industry | June 29 - July 1 | | Gary M. Thompson | US$1895 |
| Hospitality Financial Management: Operations Decision Making | June 29 - July 1 | | Michael J. Flannery | US$1895 |
| Hospitality Product and Service Innovation | June 29 - July 1 | | Rohit Verma | US$1895 |
| Hotel Revenue Management | June 29 - July 1 | | Chris Anderson | US$1895 |
| International Management | June 29 - July 1 | | Jan Katz | US$1895 |
| Leading and Motivating in the Real World* | June 29 - July 1 | | Robert B. Perry | US$1895 |
| Marketing Management | June 29 - July 1 | | Lisa Klein Pearo | US$1895 |
| Strategic Marketing for Hotels and Restaurants | June 29 - July 1 | | Robert Kwortnik | US$1895 |
| Training Design and Delivery Skills for Managers* | June 29 - July 1 | | Kate Walsh | US$1895 |
| July 2 - 4, 2009 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Building the Human Capital Base: Essential Human-Resources Practices for Managers* | July 2 - 4 | | J. Bruce Tracey | US$1895 |
| Customer Attitudes and Behaviors: Understanding Your Market | July 2 - 4 | | Stowe Shoemaker | US$1895 |
| Demand Management in Evolving Market Channels | July 2 - 4 | | William Carroll | US$1895 |
| Forecasting and its Applications in Hospitality Management | July 2 - 4 | | Gary M. Thompson | US$1895 |
| Internal Control: A Fraud-Prevention Strategy for Hospitality Managers* | July 2 - 4 | | Michael J. Flannery | US$1895 |
| Managerial Behavior and Team Effectiveness | July 2 - 4 | | Robert B. Perry | US$1895 |
| Negotiations in the Service Industry* | July 2 - 4 | | Tony Simons | US$1895 |
| Strategic Leadership | July 2 - 4 | | Ali V. Kasikci | US$1895 |
| July 6 - 8, 2009 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Advanced Human-Resources Management: Strategies for Improving Competitiveness* | July 6 - 8 | | J. Bruce Tracey | US$1895 |
| Direct Marketing | July 6 - 8 | | Lisa Klein Pearo | US$1895 |
| Financial Decision Making for Value Creation* | July 6 - 8 | | Scott Gibson | US$1895 |
| Managing People: Essential Skills for Leadership* | July 6 - 8 | | Kate Walsh | US$1895 |
| Restaurant Revenue Management* | July 6 - 8 | | Sheryl Kimes | US$1895 |
| Servant Leadership in the Hospitality Industry | July 6 - 8 | | Judi Brownell | US$1895 |
| Strategic Pricing for Hotels: Leveraging Consumer and Marketing Knowledge to Enhance Revenue* | July 6 - 8 | | Stowe Shoemaker | US$1895 |
| July 6 - 11, 2009 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Advanced Hotel Real Estate: Capital Markets, Deal Structuring, Risk Management* | July 6 - 11 | | Jan deRoos | US$3790 |
| July 9 - 11, 2009 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Advanced Revenue Management and Pricing for Hotels* | July 9 - 11 | | Chris Anderson | US$1895 |
| Employment Relations in the Hospitality Industry* | July 9 - 11 | | David Sherwyn
Paul Wagner | US$1895 |
| Intrapreneurship: Applying the Entrepreneurial Process within your Organization | July 9 - 11 | | James Quest | US$1895 |
| Planning for Profits: Strategies for Restaurants* | July 9 - 11 | | Gregory X. Norkus | US$1895 |
| Strategic Financial Management for Hotels* | July 9 - 11 | | Steven Carvell | US$1895 |
| Strategies for Inspired Leadership: Knowing Yourself, Impacting Others | July 9 - 11 | | Robert Marx | US$1895 |
| July 13 - 17, 2009 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| New York City Site Visit: Hotel and Foodservice Operations* | July 13 - 17 | | Giuseppe G.B. Pezzotti
Robert E. White | US$3695 |
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