Courses
The Professional Development Program offers three-day courses that can be taken individually or in a series to complete a certification. Each course is designated by level, allowing all participants to receive training best suited to their level of experience.
Courses are three intensive days: a pre-course assignment must be completed before class begins, and homework or group work will be assigned each of the first two evenings. Because of the intensive work and study preparation, participants attend only one course per three-day session.
Open to anyone with at least two years experience in the hospitality industry or a related field. Many participants who qualify for Level B (advanced) courses often take the Level A course in subjects in which they wish to cross-train.
Designed for senior-level managers including owners, corporate executives, general managers, assistant general managers, and department directors. Level B courses are also appropriate for individuals who have completed all required Level A courses in a given subject area as defined by the PDP Certification requirements. Exceptions may be requested to allow Level A-qualified participants who can demonstrate significant experience or education within a given subject area to enroll in subject-related Level B courses. Determination of qualification for Level B courses is determined solely by the PDP Manager, whose decisions are final.
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