Industry
Hospitality Leadership Through Learning
Advanced Certification in Hospitality Operations
Focuses on using data, measurement, and analysis in operations management. Designed to expose hotel and restaurant managers to sophisticated tools for decision making and planning. Data-focused information gathering and analysis provide participants the opportunity for precision and clarity in people-driven service businesses. Upon completion, participants will have learned critical techniques and processes for managing hotel and restaurant operations. Participants will also have gained a sense of how their businesses are managing operations compared to other firms. Requires completion of four classroom courses.
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Required courses:
- Operations Management for the Hospitality Industry
- Project Management for the Hospitality Industry
- Advanced Decision Making in the Hospitality Industry
- Product and Process Innovation in the Hospitality Industry
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