| January 7 - 9, 2010 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Fundamentals of the Hotel Investment and Financing Decision | January 7 - 9 |  | Daniel Lebret | US$2500 |
| Negotiations in the Service Industry | January 7 - 9 |  | Tan Joo Seng | US$2500 |
| Operations Management for the Hospitality Industry | January 7 - 9 | | Gary M. Thompson | US$2500 |
| Strategies for Inspired Leadership: Knowing Yourself, Impacting Others | January 7 - 9 | | Robert Marx | US$2500 |
| January 11 - 13, 2010 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Accounting and Financial Management for Nonfinancial Managers | January 11 - 13 | | Nilanjan Sen | US$2500 |
| Advanced Human-Resources Management: Strategies for Improving Competitiveness | January 11 - 13 | | J. Bruce Tracey | US$2500 |
| Forecasting and its Applications in Hospitality Management | January 11 - 13 | | Gary M. Thompson | US$2500 |
| Hotel Asset Management | January 11 - 13 | | Daniel Lebret | US$2500 |
| Marketing Management | January 11 - 13 | | Ramon Diaz-Bernardo | US$2500 |
| Project Management for the Hospitality Industry | January 11 - 13 | | Rohit Verma | US$2500 |
| January 14 - 16, 2010 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Advanced Decision Making in the Hospitality Industry | January 14 - 16 | | Gary M. Thompson | US$2500 |
| Hotel Planning and Design | January 14 - 16 | | Richard H. Penner | US$2500 |
| Product and Process Innovation in the Hospitality Industry | January 14 - 16 | | Rohit Verma | US$2500 |
| Strategic Alternatives in the Hospitality Industry: Franchising, Management Contracts, and Ownership | January 14 - 16 | | Ramon Diaz-Bernardo | US$2500 |
| Strategic Marketing for Hotels and Restaurants | January 14 - 16 | | Gerard Dionicio Gonzales | US$2500 |
| Training Design and Delivery Skills for Managers | January 14 - 16 | | J. Bruce Tracey | US$2500 |
| e-Commerce in Hospitality and Tourism | January 14 - 16 | | Kanapaty Pelly Perisamy | US$2500 |
| January 18 - 20, 2010 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Advanced Hotel Investments | January 18 - 20 | | Ko Wang
Su Han Chan | US$2500 |
| Advanced Revenue Management and Pricing for Hotels | January 18 - 20 | | Sheryl Kimes | US$2500 |
| Interactive Marketing | January 18 - 20 | | Lisa Watson | US$2500 |
| Strategic Financial Management for Hotels | January 18 - 20 | | Nilanjan Sen | US$2500 |
| Strategic Hospitality Management | January 18 - 20 | | Toh Thian Ser | US$2500 |
| July 22 - 24, 2010 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Building the Human Capital Base: Essential Human-Resources Practices for Managers | July 22 - 24 | | J. Bruce Tracey | US$2500 |
| Demand Management in Evolving Market Channels | July 22 - 24 | | William Carroll | US$2500 |
| Marketing Management | July 22 - 24 | | K. Douglas Hoffman | US$2500 |
| Restaurant Economics: The Business of Restaurants | July 22 - 24 | | Gregory X. Norkus | US$2500 |
| Strategic Leadership in Turbulent Times | July 22 - 24 | | Robert Marx | US$2500 |
| July 26 - 28, 2010 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Essential Skills for Leadership | July 26 - 28 | | J. Bruce Tracey | US$2500 |
| Foodservice Management | July 26 - 28 | | Gregory X. Norkus | US$2500 |
| Hotel Revenue Management | July 26 - 28 | | Sunmee Choi | US$2500 |
| Strategic Financial Management for Hotels | July 26 - 28 | | Nilanjan Sen | US$2500 |
| Strategic Marketing for Hotels and Restaurants | July 26 - 28 | | Gerard Dionicio Gonzales | US$2500 |
| July 29 - 31, 2010 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Competing on Customer Experiences | July 29 - 31 | | Stowe Shoemaker | US$2500 |
| Leading and Motivating in the Real World | July 29 - 31 | | Robert B. Perry | US$2500 |
| Operations Management for the Hospitality Industry | July 29 - 31 | | Gary M. Thompson | US$2500 |
| Restaurant Revenue Management (not offered in Ithaca in 2010) | July 29 - 31 | | Sunmee Choi | US$2500 |
| Strategic Hospitality Management | July 29 - 31 | | Toh Thian Ser | US$2500 |
| August 2 - 4, 2010 |
| Course Title |
Date |
Level |
Instructor(s) |
Cost |
| Accounting and Financial Management for Nonfinancial Managers | August 2 - 4 | | Nilanjan Sen | US$2500 |
| Advanced Decision Making in the Hospitality Industry | August 2 - 4 | | Gary M. Thompson | US$2500 |
| Building Service Oriented Teams | August 2 - 4 | | Robert B. Perry | US$2500 |
| Interactive Marketing | August 2 - 4 | | Lisa Watson | US$2500 |
| Strategic Pricing for Hotels: Leveraging Consumer and Marketing Knowledge to Enhance Revenue | August 2 - 4 | | Stowe Shoemaker | US$2500 |
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