Industry
Common Questions
Applying to PDP
+ How do I apply to PDP?
Applying Online The application will be reviewed by the Office of Executive Education and we will contact you, usually within 24 hours, to advise you of your status.
Apply by Mail or Fax:
Download Application
Using the link above, you may download an application form and submit the completed application by mail or fax to:
Office of Executive Education
School of Hotel Administration
Cornell University
Room 149, Statler Hall
Ithaca, NY 14853-6902 U.S.A.
Fax: 607.255.8749
+ What are the eligibility requirements to enroll in PDP?
PDP participants must have been employed full-time in the hospitality industry, or a related field, for a minimum of two continuous years prior to applying to the program. There are no employment requirements for online courses, but knowledge of the hospitality industry is helpful.
While many cultures enrich the Cornell experience, English is the language of instruction in PDP. We do not require a TOEFL score; however, to participate in and benefit from the courses, participants must have well-developed English-language communication and reading comprehension skills. If a participant's English language skills preclude active and full involvement in the classroom sessions, he/she may be removed from the program.
+ Is there a deadline to apply?
Although you can apply to PDP up to seven days prior to the class, it is best to apply as soon as possible to expedite the processing of your visa, if necessary, and to secure your first choices in courses. You must also be sure to complete your pre-course assignment before the start of class.
There is no deadline for online courses. They are available year-round.
+ Can I buy course material instead of attending class?
PDP course materials are not for sale. They are only available to those who attend the specific class.
+ What are the terms and conditions of my PDP registration?
By registering for PDP, you agree to pay a minimum deposit of $200 per course no later than 10 days after your application has been accepted to secure your place in the program. Please be aware that your registration is not complete and your place in the program will not be held until the Office of Executive Education at the Cornell University School of Hotel Administration receives the minimum deposit. You must pay the balance by December 15, 2008 for the January Singapore program and by June 30, 2009 for the July/August Singapore program. Full payment for both Brussels and Ithaca courses must be made by June 8, 2009.
You may cancel up to 30 days prior to the start of the program and receive reimbursement for all costs. The minimum deposit of $200 per course will be held by the Office of Executive Education at the Cornell University School of Hotel Administration if cancellation takes place within 30 days of the start of your first class. You will receive no reimbursements if cancellation takes place within seven days of the start of your first class.
Although not mandatory for participation in the program, we ask for your permission to use candid photos of yourself to promote programs offered by the Office of Executive Education at the Cornell University School of Hotel Administration. We also ask for your permission to use your organization's name to promote programs offered by the Office of Executive Education at the Cornell University School of Hotel Administration.
+ What is your cancellation policy?
You may cancel up to 30 days prior to the start of your first class and receive reimbursement for all costs paid. The minimum deposit of US$200 per course will be forfeited if cancellation takes place within 30 days of the start of your first class. No reimbursements will be made if cancellation takes place within seven days of the start of your first class.
+ How do I get the pre-course assignment?
Each PDP course has a required pre-course assignment. Completion of this assignment is critical to your full participation in the program. The pre-course assignment will be an assigned reading, project, or problem set requiring approximately two and one-half hours of study time.
To access your assignment(s) in Ithaca or Brussels, go to the Pre-Course Preparation web site and follow the prompts. Your username and password will be provided to you after the course deposit has been paid. Please note that both the username and password are case-sensitive, so be sure to type them in just as they appear. Although your pre-course assignment(s) will be posted no later than two weeks prior to the start of each course, you may check the site frequently in the event that the assignment(s) is/are posted sooner.
For courses in Singapore, go to http://edventure.ntu.edu.sg. One month prior to the start of class and after your deposit has been paid, we will advise you of your username and password.
Class Schedule
+ Can I attend more than one course during the same timeframe?
No. Each course is three intensive days: a pre-course assignment must be completed before class begins, and homework or group work will be assigned each of the first two evenings.
+ What is the daily schedule?
| Day One | 08.30-12.30: Class 12.30-13.30: Lunch 13.30-17.00: Class 17.00-18.30: Reception Evening: Individual or group assignment There will be a 20-minute break in the morning and a 20-minute break in the afternoon. |
| Day Two | 08.30-12.30: Class 12.30-13.30: Lunch 13.30-17.00: Class Evening: Individual or group assignment There will be a 20-minute break in the morning and a 20-minute break in the afternoon. |
| Day Three | 08.30-12.30: Class 12.30-13.30: Lunch 13.30-15.30: Class There will be a 20-minute break in the morning and a 10-minute break in the afternoon. |
Refreshment breaks and lunch are included in the cost of the course.
You are expected to attend all sessions. Certificates are presented only upon completion of each course, and you must be present to receive your completion and Certification documents. We reserve the right to withhold certificates from participants who do not attend all sessions.
+ Is there an orientation?
Prior to your arrival, we will provide you with information regarding your stay and getting the most out of your PDP experience.
Registration and continental breakfast will be held at 7:30 a.m. on the first day of class in the atrium at Statler Hall. There you will receive your welcome bag containing PDP information. Classes will begin promptly at 8:30 a.m.
+ When do classes begin and end, and can I arrive late or leave early?
Classes begin at 8:30am (08.30 hr) on the first day and end on the third day at 3:30pm (15.30 hr). You should also plan to be available the first two evenings for homework or group work. Because of the intensive nature of these courses, those who arrive late or leave early will not earn a Certificate of Completion for the course.
Fees and Payment
+ How much does each course cost?
Course costs are designated by location. PDP courses on the Cornell campus in Ithaca are US$1,795, in Brussels €1,645, and in Singapore US$1,931.
Courses in Brussels are priced in Euros at €1745 per course. Monies will be collected in U.S. dollars based on today's conversion rate as per International Monetary Fund. Today's exchange rate is US$1 = €.736430894. The actual amount charged to your credit card or during the process of wire transfer (if you choose to pay either of those ways) may differ slightly based on the exchange rate your bank references.
+ What is included in the course cost?
The PDP classroom course fee includes everything required for the course, including notebooks, articles, note paper and pencils, and CDs for those courses that require them. Breakfast, lunch, and refreshment breaks are also included.
+ When is payment due?
A minimum deposit of US $200 per course is due 10 days after your application has been accepted to secure your place in the program. Final payment of course fees is due by December 15, 2008 for the January Singapore program and by June 30, 2009 for the July/August Singapore program. Full payment for both Brussels and Ithaca courses must be made by June 8, 2009.
The deposit is nonrefundable if cancellation takes place within 30 days of the start of your first course.
For Ithaca and Brussels courses, make a secure online credit card payment.
For Singapore courses, make a secure online credit card payment.
+ What methods of payment do you accept?
For Singapore courses, get information on methods of payment.
For Ithaca and Brussels courses, full payment of the program fee is due prior to the start date, and can be made by credit card, check or wire transfer.
By Credit Card
Make a secure online credit card payment using Visa, MasterCard, or American Express.
By Check
Mail a check (personal or corporate) drawn on a U.S. bank, and made payable to "Cornell University."
By Wire Transfer
| Bank Name: | Tompkins Trust Company |
| ABA #: | 0213-02648 |
| Account Name: | Cornell University Depository Account |
| Account#: | 01-101-000065 |
| Attn: | Cash Management Office |
| Reference: | (Brussels courses) PDP09, H02-1072-1440 Participant Last Name & First Name (Ithaca courses) PDP09, H02-1064-1440 Participant Last Name & First Name |
Please note that it is very important that all of the information outlined above be included by your bank for the wire transfer to be completed in a timely fashion. If your wire transfer has not been credited to the proper account, you may be prohibited from attending classes.
A copy of your bank transfer paperwork MUST also be sent to us in order to ensure your money reaches our account. Please email or fax a copy of your payment paperwork to our office: exec_ed_hotel@cornell.edu or 607.255.8749.
When our office receives notification from Cornell University that your wire transfer was successful, an updated invoice will be sent to you and your PDP account will reflect the payment.
It may take as long as four weeks for our office to receive notification that your wire transfer was successful.
Banks often subtract a fee for processing a wire transfer. This means that the amount our office receives and the amount credited to your PDP account may differ from the amount of the wire transfer. You will be responsible for the difference.
See more about fees.
+ What payment incentives are available?
Early Payment Incentive: US$75 if full payment is received by the dates noted below.
| Cornell-Nanyang Institute, Singapore | January Program Nov 05, 2008 July/August Program TBD |
| Brussels, Belgium | May 15, 2009 |
| Cornell campus, Ithaca | May 1, 2009 |
Corporate Hotel Pricing: The Office of Executive Education has also negotiated special corporate pricing with several corporate hotel brands. You may be entitled to this special pricing, which replaces the early full-payment incentive. Please contact us at exec_ed_hotel@cornell.edu to determine if your company is among those qualifying.
Sorry, this incentive does not apply to online courses.
+ What scholarships are available?
The European Chapter of the Cornell Hotel Society (ECHS) offers scholarships to PDP classroom participants currently working in Europe. You can complete an application or request one from the Office of Executive Education, complete it and submit it with your PDP application and résumé. ECHS scholarship amounts vary, depending upon available funding and the number of scholarships awarded; in the past awards have ranged from 25 to 50 percent of the total cost. A two-session minimum attendance required to receive scholarship moneys. Scholarships will be awarded in early May.
Several regional organizations, such as the Caribbean Hotel Association and the International Hotel and Restaurant Association (IH&RA), offer scholarship opportunities to their members; butr these are neither funded nor administered by Cornell University.
Alternatively, you may want to check with hospitality or business associations within your region to explore possible funding sources.
+ Can I obtain education benefits through the Department of Veterans' Affairs and apply them toward PDP?
Yes, the Professional Development Program (PDP) is approved for the training of veterans and other eligible persons in accordance with the provisions of Section 3675, title 38, U.S. Code by the Division of Veterans' Affairs. Eligible persons who enroll in any of the following Certifications can obtain education benefits from the Department of Veterans' Affairs:
See Certifications for more information on available courses.
To receive VA benefits, you must first submit a Form 22-1990. Form 22-1990 is available as a PDF, or as an online form.
Once you have been accepted to PDP, the Office of Executive Education will complete a Form 22-1999 and submit it to the Department of Veterans' Affairs upon your request.
Further information can be obtained by contacting Robert Hurtle, New York State Division of Veterans' Affairs, Bureau of Veterans Education at 518.474.7606 or rhurtle@veterans.state.ny.us
More information about Veterans' Education Benefits can be found at http://www.gibill.va.gov.
Travel and Lodging
+ What housing options do I have will attending PDP?
We have negotiated special PDP rates with a number of hotels, as well as on-campus facilities.
Click on each location for information on a variety of lodging options:
| Location | Dates |
|---|---|
| Brussels, Belgium | July 6-18, 2009 |
| Ithaca, New York | June 25-July 11, 2009 |
| Singapore | July 23-August 5, 2009 |
| Singapore | January 5-17, 2009 |
Participants are responsible for making their own arrangements for accommodations and paying for them at their own expense.
+ How do I get to Ithaca?
Ithaca and Cornell University are served by the Ithaca-Tompkins Regional Airport. The university campus is about a 10-minute drive from the airport.
US Airways services Ithaca from Philadelphia, and New York City-LaGuardia.
Northwest Airlines has daily service from Ithaca-Tompkins Regional Airport to their international and domestic hub in Detroit. The service connects Ithaca air travelers to major domestic markets such as San Francisco, Los Angeles, Denver, and Seattle with a single connection at the Northwest dedicated terminal in Detroit.
Northwest Airlines also offers one-stop service from Ithaca to Tokyo, Amsterdam and other international destinations around the world. This new westbound service complements existing eastbound connections from Ithaca-Tompkins Regional Airport on US Airways to Philadelphia, Pittsburgh, and New York City.
You may also fly into Syracuse Hancock International Airport in Syracuse, New York, which is approximately a 90-minute drive from Ithaca. Ground transportation is available: you may rent a car or travel by shuttle bus. Ithaca Airline Limousine Service provides shuttle service several times each day. You should contact them directly for reservations at 800.273.9197 or 607.273.3030.
You may arrive in Ithaca via bus. For information on Shortline Bus Service, visit www.shortlinebus.com. For information on Greyhound Bus Lines, visit www.greyhound.com. For those arriving in New York City, please note that a bus from New York City takes about six hours.
See more about visitor information for maps of the Cornell University campus.
Although Amtrak offers service to Syracuse, there is no passenger train service to the Ithaca area.
+ Can you make flight arrangements for me?
PDP staff members cannot arrange for your travel, but you can explore the possibility of getting lower airfare by making travel arrangements through a U.S. travel agency. Call Stone Travel in Ithaca, New York at 607.257.3557 or e-mail fly@stonetravel.com (enter"Attn: Corporate Department" in the subject field). Participants who choose to contact this travel agency are responsible for making their own arrangements and payments directly with Stone Travel. Cornell University's School of Hotel Administration assumes no responsibility for arrangements made through Stone Travel.
+ Can I take a bus from New York City to Ithaca?
Yes, the bus ride from New York City to Ithaca is approximately six hours. Upon arrival at La Guardia airport or John F. Kennedy airport you will need to go to Transportation and ask for the Carey Bus Service (718.632.0500), which is a service that shuttles you to the Port Authority facility, where the Greyhound and Shortline bus terminals are located. The Port Authority is located eight miles from La Guardia airport and 15 miles from Kennedy airport. Be sure to plan enough time to get between the Port Authority and either airport.
Shortline Bus Service
The phone number for ShortLine at Port Authority is 212.736.4700
Passengers will arrive arrive in Ithaca at the Ithaca Bus Terminal.
710 West State Street
Phone: 607.277.8800
Greyhound Bus Lines
Phone 212.971.6300 at Port Authority, International 214.849.8100
Passengers will arrive at the Ithaca Bus Terminal.
+ How do I get to my hotel or Cornell once I arrive in Ithaca?
There are several ways for you to get to your hotel or on-campus residence hall room once you have arrived in Ithaca. Please remember that you are responsible for making your own transportation arrangements at your own expense.
From the Ithaca-Tompkins Regional Airport (where PDP staff members in red shirts will be waiting to direct you):
By taxi: Ithaca Airline Limousine Service Desk is located at the airport across from the baggage claim area. They are available to take you to your lodging. See phone numbers for other taxi companies below.
By courtesy car: Some local hotels provide complimentary transportation to and from the airport. Use the courtesy phones located at the airport in the baggage claim area to call your hotel and have them send a car to pick you up.
If you are arriving by bus: Call a taxi from the pay phones at the bus station.
Ithaca Dispatch (888.321.1149) represents the following taxi companies:
- Yellow Cab (607.277.2227)
- Cayuga Taxi (607.277.8294)
- University Taxi (607.277.7777)
+ How will I get to and from class each day?
Complimentary shuttle-bus transportation will be available to and from class each of the three class days in Ithaca. PDP representatives will be on the bus to assist you. Shuttle buses will make stops at designated locations based on our list of suggested housing options.
If you have not done so, please advise us of your housing choice as soon as possible so that we may coordinate the shuttle schedule.
+ How do I obtain a visa?
Once you have been accepted to the program, we can fax you a Visa Certification Letter, upon request, that you can submit to the U.S. Embassy. This document is sufficient in most instances, but you should check with the U.S. Embassy in your country as early as possible to be sure.
The Professional Development Program is a noncredit program; your attendance does not qualify you for a student visa. You will be a professional attending seminars at the university, not a matriculated student.
If you plan to take a trip into Canada during your stay, you will need a visa from the Canadian government, and may need a reentry visa to return to the United States.
+ What is the weather like in Ithaca?
Summer temperatures vary in this area during the day from 70° to 95° F (21° to 35° C), and 60° to 70° F (4° C) at night, and highs of 100° F (38° C) have been recorded, but are very unusual. Rain showers are not uncommon. The scenic walks from the on-campus apartments to the Hotel School take approx 25 minutes, and there is also a frequent, daily bus service for your use.
+ Where can I access my e-mail while I attend PDP?
At the Hotel School: If you have an Internet-based e-mail address, you may access e-mail from computers in the student lounge, the Binenkorb Lab, and the Nestlé Library at the Hotel School. Wireless access is available in various locations throughout the new Beck Center.
In on-campus housing: Internet service including wireless access for your personal laptop is available. Detailed instructions on accessing this service will be available at check-in.
+ What is the suggested attire for class?
You should select your wardrobe in consideration of the weather. Attire for classes is strictly casual. Please note that all PDP classroom facilities are on a central air conditioning system. If you come from a warm climate, you may want a light jacket or sweater to wear in the classroom. There will be some photo opportunities and some participants like to plan weekend trips, so you may want to pack at least one business outfit (e.g., dress, suit, or jacket and slacks). If you are more comfortable in attire that is customary or traditional in your country, by all means dress accordingly.
Certification
+ How do I earn a Certification?
PDP offers sequences of specially designed, sharply focused courses, most of which consist of four to six courses each. These course sequences earn you a certification recognized around the world, and may be completed in a single year, or spaced out over two, three, or four consecutive years.
Select a category of interest and learn the requirements for each certification.
+ Can I apply a course I attended seven years ago toward a Certification?
No, you have up to four consecutive years from the completion of your first course in a certification sequence to apply that course toward a certification. That means, if you attended PDP in 2005 and completed the first course in the sequence on June 28, 2005, you must complete the certification no later than June 28, 2009. You do not have to attend PDP in consecutive years to earn a certification.
+ Can I apply a course to more than one Certification?
A maximum of one course that has been applied toward a completed certification may also be applied to a subsequent certification. For example, completion of "Marketing Management" is a requirement for both the Certification in Hospitality Management and the Certification in Hospitality Marketing. If you are interested in earning both of these certifications, this course may be applied to both sequences. This applies to certifications completed in 2007 and beyond.
+ Can I mix and match venues to get a Certification?
Yes. You may elect to complete a certification at a single venue or by combining courses from any of our classroom locations or our online offerings. Certifications may be completed in a single year or spaced out over two, three or four years from the date you complete the first course of the certification.
Please note that two online courses are equivalent to one classroom course. Additional details are available here.
Beyond PDP
+ Do you offer online hospitality management courses?
+ Does the Hotel School have a masters program?
Yes. You may also be interested in The Master of Management in Hospitality (MMH) program, that covers an intensive three-semester curriculum in one year, accredited by AACSB - The American Assembly of Collegiate Schools of Business. AACSB accreditation confirms their position among the top MBA programs in the country for quality business-management education. With their unique emphasis on hospitality and service industries, they can offer their students a specialized graduate management experience of the highest caliber.
+ Am I eligible to become a member of the Cornell Hotel Society after attending PDP?
To be eligible to become a member of the Cornell Hotel Society, you must either:
- a. Be a Hotel School graduate
- b. Attend AMP or GMP
- c. Attend six PDP classroom courses
Unfortunately, PDP participants are not considered Cornell alumni. This designation is reserved for individuals who have graduated from a Cornell University degree program (i.e., bachelor's, master's, PhD). However, after you have attended six PDP courses, you are eligible to enroll as an affiliate member of the Cornell Hotel Society. Find out more about the Cornell Hotel Society here.

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