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Industry

Hospitality Leadership Through Learning
Industry

Foodservice Management Systems: Operations

Course Cost US$1,145
Number of Hours to Complete Course: 15
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This course is part of an Online Certificate.

Course Focus

This course examines the systems approach to foodservice management, specifically as it relates to the menu planning, purchasing, receiving, storage, production, control and management, and marketing and merchandising systems.

Who Should Take this Course?

Foodservice professionals from hotels, chain and independent restaurants, and other hospitality outlets looking to increase profits and advance their careers.

Key Benefits

Provides foodservice professionals with concepts and techniques designed for the management of successful and profitable food and beverage operations. This course is delivered online and is self-paced. A mentor is available to answer specific questions about the course content and to moderate the online discussions.

Course Topics:

  • Menu planning
  • Purchasing
  • Receiving
  • Storage
  • Production
  • Control
  • Management
  • Marketing and merchandising strategies for a restaurant

Faculty

  • Stephen A. Mutkoski, Ph.D., Banfi Vinters Professor, Wine Education & Beverage Mgmt., School of Hotel Administration, Cornell University

Levels 1 2 

Course Format:

Our online courses take a problem-based approach to learning, and we build each course around realistic case studies and scenarios. All courses are self-paced, and are managed by an online instructor who leads the online discussions and is available to answer any questions about the course content. You will have a 4-week instructional period at the beginning of the course within which you will complete the required elements of the course. You will have access to the course content for an additional month following the instructional period.

Course sessions begin on Wednesdays.
Please choose from the following course start dates:

Course Code: DLP02FSM2

  • 09 December 2009
  • 06 January 2010
  • 03 March 2010
  • 28 April 2010
  • 23 June 2010
  • 18 August 2010
  • 13 October 2010