Industry
Master Certificate in Foodservice Management
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Description
Each year, hundreds of professionals who want to sharpen their skills, develop new ones, and enhance their understanding of Foodservice Management participate in an executive education series from Cornell's School of Hotel Administration.
This certificate examines the issues and challenges of the foodservice industry and strategies that contribute to a successful foodservice operation. Courses will focus on a systems approach to foodservice management. Participants will learn how to manage the major areas of menu planning, purchasing, receiving, storage, production, and control systems. They will assess the effectiveness of several foodservice systems, use a service blueprint to improve the service delivery process and increase profits, and examine such variables as client flow, menu planning, dining time, optimal table mix, meal duration, and variable pricing.
Participants taking the Master Certificate in Foodservice Management will also learn about strategies to increase profitability through improved human resource management, financial management, superior service, and creating a competitive marketing position that builds a value perception for their customers.
Once the most effective strategies have been identified, participants will then focus on how to efficiently implement desired changes that result in a measurable improvement of increased market share and revenues for their foodservice operation.
Certificate Information
This certificate has 8 online courses requiring ~120 hours to complete.
The Master Certificate is earned upon completion of the eight course programs listed below. Please note that the marketing courses are delivered in pairs, and the courses within each pair must be taken in the order listed below. If you have questions regarding the finance option, feel free to contact our office for advice.
Courses
1. Foodservice Management Systems: Issues and Concepts
2. Foodservice Management Systems: Operations
3. Developing a Baseline for Restaurant Revenue Management
4. Developing and Implementing a Strategy for Restaurant Revenue Management
5. Managing People More Effectively
6. Marketing Analysis in the Hospitality Industry
7. Marketing Planning in the Hospitality Industry
and either
8. Principles of Financial Accounting in the Hospitality Industry
or
Who Should Take This Certificate Series?
Foodservice professionals from hotels, chain and independent restaurants, and other hospitality outlets looking to increase profits and advance their careers. This certificate is also ideal for hospitality professionals from other disciplines seeking to transition into foodservice positions.
Accreditation
Participants who successfully complete all courses in this certificate series will receive a Master Certificate in Foodservice Management from Cornell University's School of Hotel Administration. This online Master certificate differs from a Master of Management in Hospitality (MMH) Degree, as a Master Degree requires full-time class attendance on the Cornell campus in Ithaca, NY USA. Visit the MMH website for more information.
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