Industry
Testimonials
Read what past participants have gained from their online learning experiences:
"The online experience had a very positive impact on my work, especially the human- resource courses (Managing Dynamic Teams and Managing People More Effectively), which helped me to better organize myself and to improve the understanding and motivation between my staff and myself.
Overall, the courses have broadened my experience, because they opened my eyes to different points of view, and enabled me to consider aspects of my work that I have never considered before ( especially in the areas of marketing and human resources)."
Jessica Jaeger
Hotel Manager
Delphina, S.R.L.
Italy
"The quality of the teaching and materials were first-rate. It is refreshing to study this hospitality business from a 'bird's-eye perspective.' The balance of the ideal with the realistic, the abstract with the practical, was perfect. There were often singular concepts that changed my whole perspective on the business . . . like RevPASH.
I would definitely take it again, and many more courses. Immediately after graduating from the course, I applied it to making our award-winning Literati Cafe in Los Angeles hit new sales and profitability levels. From the success of Literati Cafe, we opened a new, fine dining restaurant next door called Literati II - which was named by the LA Times as the "future of dining in LA" and by Gayot as one of the top 20 restaurants in Los Angeles. The tools I picked up from my eCornell experience have been so helpful in honing my restaurant management skills and my ability to analyze the business of restaurants in measurable, meaningful ways."
Alex Kouba
Restaurateur
Los Angeles, CA, U.S.A.
"The Master Certificate in Essentials of Hospitality Management is the best way to take advantage of Cornell University's latest research and development in the industry."
Al Matos
Resident Manager
Radisson
Miami, FL U.S.A.
"The text was always simple and clear and the material was concise and organized. The interactive forums were also a great tool. At every stage of the course, students were asking and discussing challenging questions that were met with knowledgeable responses by the instructor."
Maria Exposito
Miami, FL U.S.A.
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