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Industry

Hospitality Leadership Through Learning
Industry

Strategic Leadership: Role of the General Manager in the 21st Century

Course Focus

Throughout the entire session, participants develop a sound understanding of the crucial role they play in the success of their companies. They return to their organizations with the knowledge and skills to competitively position their businesses well into the future.

Key Benefits

In this turbulent economic environment, General Managers assume a new realm of responsibilities and confront a unique set of challenges. This session enables participants to step back from their day-to-day responsibilities and gain a broad, integrated perspective, in understanding their roles and how they encompass all organizational disciplines; learn to manage up, down, across, and outside the organization; perform a working assessment of their respective organizations; and formulate solutions to individual job challenges.

Topics Include:

  • Aligning management with leadership, culture with values, and strategy with vision
  • Leading talent from a strategic perspective
  • Creating a culture of leadership in order to build productive teams
  • Optimizing the creativity of your team
  • Creating a personal vision

Faculty